Returns

You can return products purchased in our store within 30 days of receipt of delivery. Only consumers are entitled to a refund.

If the products you have ordered do not meet your expectations, please contact us before you start the return procedure. When you contact us, you will be given expert advice on the choice of the right products and professional guidance on how to install them. Our experience shows that we are able to solve many problems straight away, and there is no need to return the goods.

You can reach us at: info@savinga.co.uk

The return procedure is very simple. All you have to do is fill out the electronic return form and send the goods back to us with proof of purchase.

Returns address:
Savinga s.c.
ul. Rzemieślnicza 1/703
30-363 Kraków
Poland

We will make a refund for the returned goods within 14 days of receipt of delivery.

You will find detailed rules for dealing with returns in terms and conditions.


Exchange

If you would like to exchange your purchase, please make a return following the above procedure. Next, please visit the Savinga online store website to make a new order for the product you would like to receive. We will make a refund for the returned goods within 14 days of receipt of delivery. Should any further questions arise or should you need our guidance, please feel free to contact us via e-mail.